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Return and Refund Policy

Right of Withdrawal for Food Products

In accordance with the Turkish Commercial Code, the right of withdrawal does not apply to food products. However, at Bazarturki, we prioritize customer satisfaction. If your food product arrives damaged or compromised during shipping, you are entitled to return it. Please note, if you change your address after placing an order or if your order is delayed beyond your specified dates, the right of withdrawal will not be applicable.

Returns Due to Shipping Damage

Should your parcel sustain damage during delivery, affecting the quality of the product, you have the right to return your order. In such instances, we offer two options:

  • Full Refund: Receive a complete refund for your purchase.
  • Free Redelivery: Have the product redelivered at no additional cost.

Your satisfaction is our priority, and we are committed to addressing any issues promptly.

For further assistance, please contact our customer support team.